In the case of sensitivity of any refrigerators in the performance and maintenance of food, technical experts of the company are always available and ready to respond customers to avoid any potential damages. Also, all products of the Pishgam Boroudat industrial group have 18 months of guarantee and 10 years after sale services. In the following section, we will answer the FAQ of our customers and explain how to maintain and use our devices efficiently:
Frequent Asking Questions
For optimal use of the device, its cleaning operation should be performed periodically. In this way, every twenty days, the device must be drained & clean inside of that, then the device should be stay off until 10 hours & then start.
Every two months, the compressor condenser must be cleaned by water or wind clogging, otherwise due to dust & dirt, the cold flow inside the machine may disrupted & weakened.
Note: If you wash the condenser with water, the device must stay turned off, & turned on after 12 hours.
For optimal performance of the devices, the temperature inside the store should not be more than 28 ° C & it is recommended to use AC to adjust the temperature inside the store.
Note: The refrigerator should not be exposed to direct sunshine.
1-Dirty condenser due to the high dust: the machine must be periodically cleaned.
2- Thrush device evaporator: The device should be stay off between 8 to 10 hours & cleaned.
3-disabled device internal fans
4- Gas shortage: Usually occurs after leakage, & one of its symptoms is the lack of gas return to the compressor valve, which causes the thrush to that part.
5-Device thermostat malfunction: The error mark is displayed on the device ECU.